Customer service​

At Calmea Bijoux, we are committed to responding to all your requests. To do this, you can contact the brand using the “contact” button at the bottom of the page. We will respond as soon as possible.

Payment security and confidentiality ​

Payment is 100% secure. Transactions carried out are secured by our partner's payment system. All information exchanged to process payment is encrypted. This data cannot be detected, intercepted or used by third parties. They are also not stored on our computer systems. When you are asked to enter your credit card number, you can verify from your browser that you are in a secure area. These areas are identifiable by the address which then begins with https as well as by a closed padlock or key at the bottom of your browser. For your security, our system checks that the connection with your browser is secure before sending your financial data.

At Calmea Bijoux, we have another priority to protect your personal data. Our customers are very important to us, and keeping their data and personal information secure is our priority.

Regarding your personal data, we keep it:

  • As long as you have an account with us.
  • As long as we need it to provide services to you.
  • Or as long as they are necessary for the proper functioning of our customer service.

In certain cases, we keep your data after closing your customer account, even if you no longer need our services. This happens in cases where we need your data to comply with legal obligations, regulatory requirements, to resolve disputes, prevent attempted fraud and abuse or to enforce our terms and conditions.

Means of payment

We accept payments via credit card, Visa and Mastercard.

COOKIE POLICY

1. What are cookies?

A cookie is a small file made up of letters and numbers, downloaded to your computer when you access certain websites. In general, cookies allow a website to recognize the user's computer.

The most important thing to know about the cookies we place is that they serve to improve the usability of our website, for example by remembering site preferences and language settings.

2. Why do we use cookies?

We may use cookies and other similar technologies for a number of reasons, for example: i) for security or fraud protection purposes, and to identify and prevent cyber attacks, ii) to provide you with the service you have chosen to receive from us, iii) to monitor and analyze the performance, operation and effectiveness of our service and iv) improve your user experience.

3. Your choices:

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete or block them, visit https://aboutcookies.org/ or https://www.allaboutcookies. org/fr/ .

It is also possible to prevent your browser from accepting cookies by changing the relevant settings in your browser. You can usually find these settings in your browser's "Options" or "Preferences" menu.

Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise negatively affect your user experience.

The following links may be helpful, or you can use your browser's "Help" option.

To opt out and prevent your data from being used by Google Analytics across all websites, see the following instructions:

https://tools.google.com/dlpage/gaoptout?hl=fr

We may change this cookie policy. We encourage you to regularly check this page for the latest information on cookies.